Melbourne Market Coronavirus (COVID-19) response
The MMA is continually monitoring the latest advice from Government Departments about COVID-19, and we are taking a proactive approach and putting plans in place to help ensure everyone’s health and safety.
If you are feeling unwell, you should stay at home and seek medical advice.
Do not attend the Market for work, or to purchase produce, if you are feeling unwell in any way
THE MELBOURNE MARKET CONTINUES TO REMAIN OPEN WITH REGULAR TRADING HOURS.
This includes both the fruit and vegetable market and the flower market.
The Melbourne Market is an essential service and is vital in the supply chain of food. Along with the health and safety of Market users, our priority is to remain open to deliver fresh produce to Victorians.
Changes to Market operations
- Fitted face masks must be worn in all indoor locations from 5 pm Thursday 31 December
- Face masks should be worn outdoors in any situation where social distancing cannot be maintained
- Market cafes are open for seated indoor service, however, density limits apply
- Cash payments at the Customer Service Centre have been suspended
- Market users must adhere to social distancing guidelines, keeping a distance of 1.5 metres from others
Response to the Greater Sydney COVID outbreak.
Where a commercial freight operator (truck driver) entering the Melbourne Market has resided in, visited, been in, or travelled through a red zone or a hot zone since 11 December 2020;
- The individual must only leave the vehicle cabin to access toilet and bathroom facilities, to sign in to the site at Gate 1, or in an emergency situation.
- Where the individual leaves the vehicle cabin, they must wear a fitted face mask at all times.
All Market users
Anyone who has been in a red zone, a hot zone or other NSW exposure sites on or since Friday 11 December 2020 and is already in Victoria (even if you are showing no symptoms), should get tested and quarantine for 14 days from the date they left the hot zone. You must not visit the Melbourne Market.
All previous statements and Market-wide communications from the Melbourne Market Authority relating to COVID-19 can be found in the news section of our website.
Penalties for non-compliance
To help ensure the safety and business continuity of the Melbourne Market, the MMA is imposing penalties for those deliberately not following social distancing rules, or for those not wearing face masks.
Under Operating Rule 12(b), A Person on Market Land must comply with the OH&S Plan and all relevant OH&S Requirements at all times; therefore any person found deliberately breaking social distancing rules, or, not wearing a face mask will be subject the following penalties:
1st offence – Warning that is recorded in a Market user’s file
2nd offence – 24-hour suspension from the Market*
3rd offence – 48-hour suspension from the Market*
4th offence – 72-hour suspension from the Market*
*Any suspension is effective from the next business day
Market Relations Officers will also issue penalties ‘after the fact’ for non-compliance with social distancing rules as part of their current review of CCTV footage.
To support the enforcement of these rules, you can read the Melbourne Market Social Distancing and Face Mask Policy.
Notifying the MMA of COVID-19 cases
To allow the MMA to take all appropriate actions to combat any spread of COVID-19, you must inform us if you have either:
– Been diagnosed with COVID-19
– Determined by the DHHS as a close contact of a confirmed COVID-19 case
Notifying the MMA in these instances allows us to implement measures such as sanitising cleans to relevant areas and notifying appropriate people and businesses. Please call the 24-hour security number on 0408 334 555, if either scenario applies to you or your business at any stage.
Communications from Market businesses
Some Market businesses have implemented their own measures to reduce the risk of COVID-19.
If you trade with any of these businesses, you should keep up to date with any changes or restrictions to their operations.
Reducing the risk of COVID-19 at the Market
The critical piece of advice for Market users is, if you are feeling unwell, you should stay at home and seek medical advice. Do not attend the Market for work, or to purchase produce, if you are feeling unwell in any way.
The Federal and State Government continue to stress the importance of social distancing.
When at the Market you must:
- Think about how you can alter your daily tasks to minimise direct close contact with others around you
- You must not handshake, hug, kiss hello or similar
- Wash and sanitise hands regularly
- Keep a distance of at least 1.5 metres between yourself and fellow Market users where possible
The MMA has implemented several initiatives to help stop the spread of COVID-19
- Installing visual guides on the floor to assist with social distancing
- Installing additional hand sanitiser dispensers throughout the Market
- Increased general cleaning schedules around the Market
- Increasing common-area toilet cleaning schedules to every two hours
- Displaying signage reminding market users to wash their hands regularly and thoroughly
This crisis is unprecedented, and the MMA understands that market tenants face extraordinary challenges in the immediate future.
Both the Federal and Victorian Government have already announced a range of measures to support small and medium businesses through this crisis.
The below links are provide details for seeking financial assistance and business support should you need it.
business.gov.au – sole traders
business.gov.au – businesses
If you have any further questions, you can call the 24-hour security number, 0408 334 555.