Melbourne Market Coronavirus (COVID-19) response

 

The novel coronavirus (COVID-19) has been declared a global pandemic.

The MMA is continually monitoring the latest advice from Government Departments and the World Health organisation about COVID-19, and we are taking a proactive approach and putting plans in place to help ensure everyone’s health and safety.

If you are feeling unwell, you should stay at home and seek medical advice.

Do not attend the Market for work, or to purchase produce, if you are feeling unwell in any way


THE MELBOURNE MARKET CONTINUES TO REMAIN OPEN WITH REGULAR TRADING HOURS.

This includes both the fruit and vegetable market and the flower market.

The Melbourne Market is an essential service and is vital in the supply chain of food. Along with the health and safety of Market users, our priority is to remain open to deliver fresh produce to Victorians.

Changes to Market operations

  • From 11.59 pm, 22 July, all persons on Market Land must wear a fitted face covering or mask. Face shields, scarves or bandanas are not considered a sufficient face covering and cannot be worn on their own
  • It is a requirement of entry that all persons undergo temperature screening before entry. Any person registering a temperature of 38C or above will be denied entry.
  • Gates 2 and 3 and P1 pedestrian turnstile will be closed until further notice
  • Market cafes are restricted to only providing take away service only
  • Only one person per electric vehicle or buggy, no passengers permitted
  • Access to the Melbourne Market is limited to only those carrying out essential core operations
  • Cash payments at the Customer Service Centre have been suspended
  • Market users must adhere to social distancing guidelines, keeping a distance of 1.5 metres from others

All previous statements and Market-wide communications from the Melbourne Market Authority relating to COVID-19 can be found in the news section of our website.

Face masks mandatory

In line with Victorian Government restrictions, the wearing of face masks is mandatory at all times when on-site at the Melbourne Market from 11.59 pm, Wednesday 22 July.
All persons entering the Market must be wearing a fitted face covering or mask at Gate 1 entry when having their temperature screening done, and must keep the mask on for the duration of their time at the Melbourne Market. Face shields, scarves or bandanas are not considered a sufficient face covering and cannot be worn on their own.

You can read some frequently asked questions about face masks as they relate to your work in the Market by clicking here.

Penalties for non-compliance

To help ensure the safety and business continuity of the Melbourne Market, the MMA is imposing penalties for those deliberately not following social distancing rules, or for those not wearing face masks.
Under Operating Rule 12(b), A Person on Market Land must comply with the OH&S Plan and all relevant OH&S Requirements at all times; therefore any person found deliberately breaking social distancing rules, or, not wearing a face mask will be subject the following penalties:
1st offence – Warning that is recorded in a Market user’s file
2nd offence – 24-hour suspension from the Market*
3rd offence – 48-hour suspension from the Market*
4th offence – 72-hour suspension from the Market*
*Any suspension is effective from the next business day
Market Relations Officers will also issue penalties ‘after the fact’ for non-compliance with social distancing rules as part of their current review of CCTV footage.

To support the enforcement of these rules, you can read the Melbourne Market Social Distancing and Face Mask Policy.

Notifying the MMA of COVID-19 cases

To allow the MMA to take all appropriate actions to combat any spread of COVID-19, you must inform us if you have either:
– Been diagnosed with COVID-19
– Determined by the DHHS as a close contact of a confirmed COVID-19 case
Notifying the MMA in these instances allows us to implement measures such as sanitising cleans to relevant areas and notifying appropriate people and businesses. Please call the 24-hour security number on 0408 334 555, if either scenario applies to you or your business at any stage.

Communications from Market businesses

Some Market businesses have implemented their own measures to reduce the risk of COVID-19.

If you trade with any of these businesses, you should keep up to date with any changes or restrictions to their operations.

Letter from LaManna Premier Group

Letter from Kapiris Bros

Reducing the risk of COVID-19 at the Market

The critical piece of advice for Market users is, if you are feeling unwell, you should stay at home and seek medical advice. Do not attend the Market for work, or to purchase produce, if you are feeling unwell in any way.

The Federal and State Government continue to stress the importance of social distancing.

When at the Market you must:

  • Think about how you can alter your daily tasks to minimise direct close contact with others around you
  • You must not handshake, hug, kiss hello or similar
  • Wash and sanitise hands regularly
  • Keep a distance of at least 1.5 metres between yourself and fellow Market users where possible

All international travellers, including returning Australian citizens and residents, from any international destination, are to self-isolate for 14 days. This means if you have returned from overseas from Sunday 15 March, you will not be able to come to the Market for at least 14 days, even if you are feeling well.

The MMA has implemented several initiatives to help stop the spread of COVID-19

  • Installing visual guides on the floor to assist with social distancing
  • Installing additional hand sanitiser dispensers throughout the Market
  • Increased general cleaning schedules around the Market
  • Increasing common-area toilet cleaning schedules to every two hours
  • Displaying signage reminding market users to wash their hands regularly and thoroughly

Business Support

This crisis is unprecedented, and the MMA understands that market tenants face extraordinary challenges in the immediate future.

Both the Federal and Victorian Government have already announced a range of measures to support small and medium businesses through this crisis.
The below links are provide details for seeking financial assistance and business support should you need it.
treasury.gov.au
business.gov.au – sole traders
business.gov.au – businesses

Questions

If you have any further questions, you can call the 24-hour security number, 0408 334 555.

For all enquiries call 03 9258 6100

8AM - 4PM, MON - FRI